Is AliExpress a Scam?

AliExpress is a legitimate online retail marketplace launched in 2010 by Alibaba Group, one of the largest e-commerce companies in the world. The platform connects consumers directly with sellers, primarily in China and other parts of Asia. **Why AliExpress is Legitimate:** • Owned by Alibaba Group, a massive publicly-traded company (NYSE: BABA) • Over 150 million active buyers worldwide • Operates in 190+ countries and regions • Uses secure payment processing (AliPay escrow system) • Has established buyer protection program • Trustpilot rating of 4.2 out of 5 with millions of reviews • 80% of Trustpilot reviews rate it 4 or 5 stars **AliExpress Buyer Protection:** • Full refund if items don't arrive within delivery window • Refund if items don't match description • Refund for defective products • Payment held in escrow until buyer confirms receipt **Risks to Be Aware Of:** • Counterfeit and knockoff products are common • Product quality can be inconsistent • Shipping times typically 20-60 days (or longer) • Tracking can go silent for extended periods • Dispute resolution can be time-consuming • Some products don't meet safety standards (CPSC recall April 2025 for LED lights) • European Commission accused AliExpress of "systemic failure" to curb illegal/dangerous goods **Why Prices Are So Low:** • Direct from manufacturers (no middlemen) • Low labor costs • High seller competition • Subsidized international shipping • No expensive packaging or branding