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Is Airbnb a Scam?

airbnb.comLegitimate Business
Risk Assessment
20%Risk Score
Low Risk

Summary

Airbnb is a legitimate, publicly-traded vacation rental platform (NASDAQ: ABNB). It is one of the world's largest hospitality companies with strong host and guest protections.

Airbnb is NOT a scam. It is a legitimate, publicly-traded company. Low Trustpilot reflects individual booking issues. Always book through the official site/app.

Company Information

Parent Company
Airbnb, Inc.
Founded
2008
Headquarters
San Francisco, CA
Stock
NASDAQ: ABNB
Employees
6,500+

Trust Indicators

Concerns

  • Some listings don't match photosmedium[source]
  • Service fees can be highlow[source]
  • Scammers impersonate Airbnb off-platformmedium[source]
BBB Rating
A+
Trustpilot
1.5/5
BBB Complaints
3,500

💡 Recommendations

  • 1.NEVER pay outside the Airbnb platform
  • 2.Check host reviews and verification badges
  • 3.Read recent reviews for accurate expectations
  • 4.Use Airbnb messaging for all communication
  • 5.Report any requests to pay off-platform

📚 Sources

Airbnb Investor RelationsSEC EDGAR - Airbnb FilingsNASDAQ Stock InfoBBB Business ProfileAirCover Protection
Last updated: 2026-01-22

Disclaimer: This analysis is for informational purposes only. Information may be incomplete, outdated, or inaccurate. Our assessments should not be the sole basis for financial, legal, or personal decisions. Always conduct your own research and due diligence.