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Is DoorDash a Scam?

doordash.comLegitimate Business
Risk Assessment
15%Risk Score
Low Risk

Summary

DoorDash is a legitimate, publicly-traded food delivery service (NYSE: DASH). The largest food delivery company in the US with over 32 million customers.

DoorDash is NOT a scam. It is a legitimate, NYSE-traded company. BBB F rating reflects customer service complaints, not fraud. The service is real.

Company Information

Parent Company
DoorDash, Inc.
Founded
2013
Headquarters
San Francisco, CA
Stock
NYSE: DASH
Employees
16,000+

Trust Indicators

Concerns

  • Delivery fees can add uplow[source]
  • Scammers impersonate DoorDash supportmedium[source]
BBB Rating
F
Trustpilot
1.3/5
BBB Complaints
5,500

💡 Recommendations

  • 1.Track your order in the app
  • 2.Report issues immediately for refunds
  • 3.DoorDash support will never ask for your password
  • 4.Be wary of unsolicited calls claiming to be DoorDash

📚 Sources

DoorDash Investor RelationsSEC EDGAR - DoorDash FilingsNYSE Stock InfoBBB Business ProfileTrustpilot Reviews
Last updated: 2026-01-22

Disclaimer: This analysis is for informational purposes only. Information may be incomplete, outdated, or inaccurate. Our assessments should not be the sole basis for financial, legal, or personal decisions. Always conduct your own research and due diligence.