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Is Mercari a Scam?

mercari.comLegitimate Business
Risk Assessment
25%Risk Score
Low Risk

Summary

Mercari is a legitimate online marketplace owned by Mercari, Inc. (TSE: 4385), a Japanese public company. Popular for selling used items with buyer protection.

Mercari is NOT a scam. It's a legitimate marketplace with buyer protection. Like any peer marketplace, quality depends on individual sellers.

Company Information

Parent Company
Mercari, Inc.
Founded
2013
Headquarters
Tokyo, Japan (US: Palo Alto)
Stock
TSE: 4385
Employees
2,000+

Trust Indicators

Concerns

  • Some counterfeit items existmedium[source]
  • Item condition disputes occurmedium[source]
BBB Rating
A
Trustpilot
1.8/5

💡 Recommendations

  • 1.Inspect photos carefully before buying
  • 2.Rate items promptly to release payment
  • 3.Report issues within the protection window
  • 4.Never pay outside the app

📚 Sources

Mercari Inc. Investor RelationsBBB Business ProfileMercari Buyer ProtectionTrustpilot Reviews
Last updated: 2026-01-22

Disclaimer: This analysis is for informational purposes only. Information may be incomplete, outdated, or inaccurate. Our assessments should not be the sole basis for financial, legal, or personal decisions. Always conduct your own research and due diligence.