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Is Temu a Scam?

temu.comProceed with Caution
Risk Assessment
45%Risk Score
Medium Risk

Summary

Temu is a legitimate e-commerce platform owned by PDD Holdings (NASDAQ: PDD), the same company behind Pinduoduo. While it is a real business, consumers should be aware of quality concerns, long shipping times, and data privacy considerations.

Temu is NOT a scam - it is a legitimate business. However, it operates on an ultra-low-cost model with products shipped directly from Chinese manufacturers. Set realistic expectations for quality and shipping times.

Company Information

Parent Company
PDD Holdings Inc.
Founded
2022
Headquarters
Boston, MA (US operations)
Stock
NASDAQ: PDD
Employees
10,000+

Trust Indicators

  • Publicly traded parent company (NASDAQ: PDD)[source]
  • BBB Accredited with A+ rating[source]
  • Offers buyer protection and refunds[source]
  • Over 100 million downloads on app stores[source]

Concerns

  • Product quality can be inconsistentmedium[source]
  • Data privacy concerns raised by researchersmedium[source]
  • Some product images may not match actual itemsmedium[source]
BBB Rating
A+
Trustpilot
2.5/5
BBB Complaints
7,000

💡 Recommendations

  • 1.Use a credit card for purchase protection
  • 2.Read reviews and check photos before buying
  • 3.Expect 1-3 week shipping times
  • 4.Be cautious with electronics and safety items
  • 5.Review their privacy policy regarding data collection

📚 Sources

BBB Business ProfileSEC Filings (PDD Holdings)NASDAQ Stock InfoTrustpilot ReviewsConsumer Reports CoverageFTC Online Shopping Guide
Last updated: 2026-01-22

Disclaimer: This analysis is for informational purposes only. Information may be incomplete, outdated, or inaccurate. Our assessments should not be the sole basis for financial, legal, or personal decisions. Always conduct your own research and due diligence.